Here at WhichOilSupplier.co.uk HQ we’re often quizzed with regards to home heating oil and we try to help out if we can. We’d love you to get in touch if you have a query that’s not listed below. If you have suggestions for the website or any ideas for what we could be doing next, please phone or email Mark. Listed below are some of the things we’re frequently asked (usually by Chris).
What type of fuel do I need?
There are two main types of heating oil which is also known as boiler juice, 28-Second, Burning Oil and Standard Kero. The majority of homes run on Kerosene (also known as 28 second oil) which is a liquid fuel similar in composition to diesel, obtained from the distillation of crude oil. Another product is gas oil or red diesel (also known as 35 second oil) which is more common for agricultural and industrial uses.
WhichOilSupplier.co.uk is aimed at the home heating market and only provides prices for Kerosene.
How do I order?
Simply tell us your postcode, how many litres you’d like, your e-mail address and we’ll display all of the suppliers delivering in your area. If you see a price you’d like it’s easy - just tell us a few more details and we’ll do the rest.
Do I have to pay WhichOilSupplier.co.uk?
Easy – No. We simply pass on your details to the relevant supplier who will contact you to arrange delivery and take payment. We fund the site through advertising and our shop - no fee is added to the prices displayed. The prices should be the same as if you’d phoned the suppliers direct, if not please let us know - we’ll have a word and make them sit on the naughty step.
How often do you update prices?
Our hard working team in the office beaver away on your behalf updating the prices every day. Some of our suppliers log in more often and can update the prices at anytime.
What is the minimum delivery?
The minimum delivery by tanker is 500 litres. However, the larger the delivery the more money you could save.
Although not available at the moment we are hoping to offer an emergency supply in smaller quantities - keep an eye on the blog for more information.
What is your delivery area?
The site has been designed to cover all of the UK. However, we’ve only just started so please be patient as all postcodes are not yet covered. With new suppliers coming on board every week we’ll get to you very soon.
What is the current VAT rate on Kerosene?
All customers, including Mark and Chris, pay 5% on heating oil, regardless of volume.
I’m not great at using the internet what should I do?
Give our office a call ( 0191 645 2277 ). We’d be happy to help in any way we can - even searching for you and helping you process your order. We will never ask you for your payment details so you can be confident that we’re just trying to help you get the best price.
I would like to do my bit for the environment can you help?
Brilliant, we’d love to – we’ve worked our socks off to gain accreditation by AllianceCO2. When you place an order we’ll give you the option to purchase a number of trees (depending on the amount of oil you’ve chosen), to offset your carbon dioxide emissions. 1000 litres of oil would require 3 trees to offset the CO2.
